San Francisco Bay Ferry 

The San Francisco Bay Area Water Emergency Transportation Authority (WETA) is a regional public transit agency tasked with operating and expanding ferry service and coordinating water transit response to regional emergencies. Under its San Francisco Bay Ferry brand, WETA transports more than three million passengers annually, connecting the cities of Alameda, Oakland, Richmond, San Francisco, South San Francisco and Vallejo, with seasonal service to Chase Center and Oracle Park.


Building awareness of San Francisco Bay Ferry through marketing and public outreach 

With Bay Area traffic congestion at an all-time high, San Francisco Bay Ferry set a course to expand its operations and service network to provide commuters with a safe, more comfortable transportation alternative. WETA challenged us to build awareness of its San Francisco BayFerry brand and find new and innovative ways to engage with passengers and educate the public about the many benefits of water transit.


For more than six years, MacKenzie has served as San Francisco Bay Ferry’s outsourced marketing and communications team, providing a variety of creative services and support - including messaging, brand development, design and strategic communications. We helped launch and market new terminals and routes in South San Francisco, Richmond and Alameda through multi-channel advertising campaigns, public awareness initiatives, media outreach and events.


Brand Development, Messaging, Copywriting, Social Media, Public Relations, Copywriting, Website Design, Video Production, Strategic Communications, Digital Marketing

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